Privacy Policy
Daybreak Mortgage (“Daybreak Mortgage,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, and disclose information obtained through our website, services, phone calls, text messages, email communications, and mortgage application processes.
Information We Collect
We may collect the following information:
- Name
- Address
- Email address
- Phone number
- Date of birth
- Employment information
- Financial information
- Mortgage application information
- Property information
- Communication preferences
- Information provided through forms, applications, text messages, emails, and phone calls
How We Use Your Information
We use your information to:
- Respond to inquiries
- Process mortgage applications
- Provide mortgage-related services
- Communicate regarding loan status and mortgage programs
- Schedule appointments
- Verify identity and eligibility
- Comply with legal and regulatory requirements
- Improve our services and website
- Send updates, reminders, and informational communications
SMS/Text Messaging
By providing your mobile phone number and opting in, you consent to receive text messages from Daybreak Mortgage regarding:
- Mortgage applications
- Loan updates
- Appointment reminders
- Customer service communications
- Marketing and promotional messages (when separately authorized)
Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.
Mobile Information Protection
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and service providers necessary to deliver text messaging services.
Information Sharing
We may share your information with:
- Mortgage lenders and investors
- Loan processing and underwriting partners
- Credit reporting agencies
- Government agencies when required by law
- Service providers who assist in operating our business
These parties are permitted to use your information only as necessary to perform services on our behalf and are required to maintain appropriate confidentiality and security measures.
We do not sell consumer personal information.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website performance
- Analyze visitor activity
- Enhance user experience
- Measure marketing effectiveness
You may disable cookies through your browser settings.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of transmission over the internet can be guaranteed to be completely secure.
Your Choices
You may:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion where permitted by law
- Opt out of marketing communications
- Withdraw SMS consent by replying STOP
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
